Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 4
Registered: ‎04-01-2011
My Device: BOLD 9700
My Carrier: BASE BELGIUM

Delivery report SMS messages

Hello,

 

I have a Black Berry Bold 9700 and i can't turn on the option for delivery reports for tekst messages.

 

I now have OS  V6.0.0.448 (Bundel 1879, Platform 6.6.0.124)  installed.  I installed this from the website of Vodafone Germany. I installed this on advice of my provider 'BASE' Belgium because before with OS 5 I had the same problem and they said that I could try to install OS 6 somewhere to fix it (they don't provide OS6 yet).

 

Now my own provider is clueless and they say I can try to install OS 6 from another provider and that maybe might help, but I don't have a lot of confidence in them anymore.

 

When I just use blackberry messenger, the delivery report system works just fine, also I have the option to turn delivery reports on for MMS but I still don't have it for SMS.

 

Please some assistance,

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Delivery report SMS messages

Try this -


Text Messages > Options > SMS > Delivery Report: put check mark.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

New Contributor
Posts: 4
Registered: ‎04-01-2011
My Device: BOLD 9700
My Carrier: BASE BELGIUM

Re: Delivery report SMS messages

The problem is that i don't have the option:

Text Messages > Options > SMS > Delivery Report:

It just isn't there

I just have this:

Field

Value

Gegevenscodering

7bits

Servicecentrale

+32486000005

Autotext uitschakelen

Nee

Berichten op SIM-kaart laten staan

Nee

Netwerk voor verzending

CS

Nieuwe pogingen

3

 

 

N.B: Delivery reports translated in dutch = "Afleveringsrapporten"

Super Contributor
Posts: 623
Registered: ‎11-19-2010
My Device: Bold 9700
My Carrier: Vodafone

Re: Delivery report SMS messages

Maybe your carrier doest support it?
Highlighted
New Contributor
Posts: 4
Registered: ‎04-01-2011
My Device: BOLD 9700
My Carrier: BASE BELGIUM

Re: Delivery report SMS messages

My carrier does support it. They are the ones who told me to uprgade to OS6. And now they are clueless.