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Contributor
Posts: 19
Registered: ‎06-11-2011
My Device: Bold 9900
My Carrier: rogers

Desktop MGR won't load

I had to reinstall DM. When attempting to load I get a message saying a problem with "Rim.DeskTop Helper" and it shuts down. I tried doing a fresh download. I have searched and searched. Hope I get some advice here. Smiley Happy

 

Any ideas?

Contributor
Posts: 19
Registered: ‎06-11-2011
My Device: Bold 9900
My Carrier: rogers

Re: Desktop MGR won't load

Sorry that was not very clear. I formatted my pc. Loaded all the programs I had previously. I went to BB.ca to get Desktop Mgr. The DL goes fine. The install is about 99% complete and then I get a message regarding  "Rim.DeskTop Helper" and it must shut down. I saw this issue many times as I was looking for a solution.

 

I was attempting to get the latest ver of DM

 

Would an earlier ver work?