Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Visitor
Posts: 1
Registered: ‎01-25-2009
My Device: Not Specified

Desktop Manager 4.7 does not recognize Blackberry Bold

I just install Desktop Manager 4.7 in my Vista computer, but seems not have communication with my device. Vista imediatly recognize it, but when I run Desktop Manager, it says there are not device connected.

 

I read about changing USB ports, but it doesn´t work.

 

Any idea??

 

Highlighted
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Desktop Manager 4.7 does not recognize Blackberry Bold

Hi and welcome to the forums!

Use this article as a troubleshooting procedure.

Thanks,

 

Bifocals


http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02640&sliceId=SAL_Pub...
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Member
Posts: 1
Registered: ‎08-14-2009
My Device: Bold

Re: Desktop Manager 4.7 does not recognize Blackberry Bold

I'm on Windows 7

 

Start

Devices and Printers

Right click RIM device

Troubleshoot

 

This has worked both times I've had this problem.

 

Hope this helps.