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Posts: 1
Registered: ‎08-11-2010
My Device: Bold 9000
My Carrier: ATT

Re: Desktop Manager 6.0 Crashing

Same problem here using Vista.  Blackberry logo comes on for a few seconds, then crashes.  Here is my latest log file.  I tried to find the registry entry, but it did not exist.  I was able to find it up to blackberrytranscoder, but the last part was not listed as an entry. 

 

Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-08-11 21:08:35.723]
21:08:35.741|INFO |1|Rim.Desktop.Shell|1|Application Started
21:08:35.753|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.40
21:08:35.754|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.0.6002 Service Pack 2]
21:08:35.754|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.4206
21:08:35.757|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.36
21:08:35.759|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.11
21:08:35.761|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14
21:08:35.763|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
21:08:35.764|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4
21:08:36.061|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
21:08:36.677|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
21:08:38.048|INFO |1|Rim.Desktop.Services.Device|0|[Rim:Smiley Very Happyesktop:Smiley Frustratedervices:Smiley Very Happyevice:Smiley Very HappyeviceMonitorService::InitializeMonitor] Initializing device monitor.
21:08:38.061|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing
21:08:38.099|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 20000 ms
21:08:38.211|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] CurrentDevice: null NewDevice: null
21:08:38.212|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. null.
21:08:38.215|ERROR|1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Resetting device to null.
21:08:38.219|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Exiting.
21:08:38.337|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete
21:08:38.562|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool
21:08:38.564|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Pending, TRANSITION: none, OPERATION: none
21:08:38.650|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error
Microsoft.Practices.Composite.Modularity.ModuleInitializeException: An exception occurred while initializing module 'MediaSyncApplication'.
    - The exception message was: Could not find a part of the path 'C:\Users\Mark\Documents\My Videos\BlackBerry'.
    - The Assembly that the module was trying to be loaded from was:Rim.Desktop.Media, Version=6.0.0.37, Culture=neutral, PublicKeyToken=null
    Check the InnerException property of the exception for more information. If the exception occurred while creating an object in a DI container, you can exception.GetRootException() to help locate the root cause of the problem.
   ---> System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\Mark\Documents\My Videos\BlackBerry'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity)
   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity)
   at Rim.Common.Utilities.FileSystem.FolderPath.EnsureExists()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultVideoImportPath()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_VideoImportPath()
   at Rim.Media.Sync.VideoImportService.Rim.Media.Sync.IVideoImportService.get_VideoImportPath()
   at Rim.Desktop.Media.Controllers.Videos.BlackBerryVideosController..ctor(BlackBerryVideosViewModel viewModel)
   at Rim.Desktop.Media.ViewModel.Videos.BlackBerryVideosViewModel..ctor(ApplicationContentViewModel appViewModel)
   at Rim.Desktop.Media.ViewModel.Videos.VideoViewModel..ctor()
   at Rim.Desktop.Media.MediaSyncApplication.InitializeApplication()
   at Rim.Desktop.Common.ApplicationBase.Initialize()
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
   --- End of inner exception stack trace ---
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.HandleModuleInitializationError(ModuleInfo moduleInfo, String assemblyName, Exception exception)
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModulesThatAreReadyForLoad()
   at Microsoft.Practices.Composite.Modularity.ModuleManager.OnModuleTypeLoaded(ModuleInfo typeLoadedModuleInfo, Exception error)
   at Microsoft.Practices.Composite.Modularity.FileModuleTypeLoader.BeginLoadModuleType(ModuleInfo moduleInfo, ModuleTypeLoadedCallback callback)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.BeginRetrievingModule(ModuleInfo moduleInfo)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModuleTypes(IEnumerable`1 moduleInfos)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModulesWhenAvailable()
   at Microsoft.Practices.Composite.Modularity.ModuleManager.Run()
   at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.InitializeModules()
   at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)
   at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run()
   at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
   at System.Windows.Application.<.ctor>b__0(Object unused)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   at System.Threading.ExecutionContext.runTryCode(Object userData)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(Object ignore)
   at System.Windows.Application.RunInternal(Window window)
   at System.Windows.Application.Run(Window window)
   at System.Windows.Application.Run()
   at Rim.Desktop.Shell.App.Main()
21:08:38.666|FATAL|1|Exception|0|Fatal Error
Microsoft.Practices.Composite.Modularity.ModuleInitializeException: An exception occurred while initializing module 'MediaSyncApplication'.
    - The exception message was: Could not find a part of the path 'C:\Users\Mark\Documents\My Videos\BlackBerry'.
    - The Assembly that the module was trying to be loaded from was:Rim.Desktop.Media, Version=6.0.0.37, Culture=neutral, PublicKeyToken=null
    Check the InnerException property of the exception for more information. If the exception occurred while creating an object in a DI container, you can exception.GetRootException() to help locate the root cause of the problem.
   ---> System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\Mark\Documents\My Videos\BlackBerry'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity)
   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity)
   at Rim.Common.Utilities.FileSystem.FolderPath.EnsureExists()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultVideoImportPath()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_VideoImportPath()
   at Rim.Media.Sync.VideoImportService.Rim.Media.Sync.IVideoImportService.get_VideoImportPath()
   at Rim.Desktop.Media.Controllers.Videos.BlackBerryVideosController..ctor(BlackBerryVideosViewModel viewModel)
   at Rim.Desktop.Media.ViewModel.Videos.BlackBerryVideosViewModel..ctor(ApplicationContentViewModel appViewModel)
   at Rim.Desktop.Media.ViewModel.Videos.VideoViewModel..ctor()
   at Rim.Desktop.Media.MediaSyncApplication.InitializeApplication()
   at Rim.Desktop.Common.ApplicationBase.Initialize()
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
   --- End of inner exception stack trace ---
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.HandleModuleInitializationError(ModuleInfo moduleInfo, String assemblyName, Exception exception)
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModulesThatAreReadyForLoad()
   at Microsoft.Practices.Composite.Modularity.ModuleManager.OnModuleTypeLoaded(ModuleInfo typeLoadedModuleInfo, Exception error)
   at Microsoft.Practices.Composite.Modularity.FileModuleTypeLoader.BeginLoadModuleType(ModuleInfo moduleInfo, ModuleTypeLoadedCallback callback)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.BeginRetrievingModule(ModuleInfo moduleInfo)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModuleTypes(IEnumerable`1 moduleInfos)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModulesWhenAvailable()
   at Microsoft.Practices.Composite.Modularity.ModuleManager.Run()
   at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.InitializeModules()
   at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)
   at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run()
   at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
   at System.Windows.Application.<.ctor>b__0(Object unused)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   at System.Threading.ExecutionContext.runTryCode(Object userData)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(Object ignore)
   at System.Windows.Application.RunInternal(Window window)
   at System.Windows.Application.Run(Window window)
   at System.Windows.Application.Run()
   at Rim.Desktop.Shell.App.Main()
21:08:38.667|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error - Inner Exception
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\Mark\Documents\My Videos\BlackBerry'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity)
   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity)
   at Rim.Common.Utilities.FileSystem.FolderPath.EnsureExists()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultVideoImportPath()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_VideoImportPath()
   at Rim.Media.Sync.VideoImportService.Rim.Media.Sync.IVideoImportService.get_VideoImportPath()
   at Rim.Desktop.Media.Controllers.Videos.BlackBerryVideosController..ctor(BlackBerryVideosViewModel viewModel)
   at Rim.Desktop.Media.ViewModel.Videos.BlackBerryVideosViewModel..ctor(ApplicationContentViewModel appViewModel)
   at Rim.Desktop.Media.ViewModel.Videos.VideoViewModel..ctor()
   at Rim.Desktop.Media.MediaSyncApplication.InitializeApplication()
   at Rim.Desktop.Common.ApplicationBase.Initialize()
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
21:08:38.668|FATAL|1|Exception|0|Fatal Error - Inner Exception
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\Mark\Documents\My Videos\BlackBerry'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity)
   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity)
   at Rim.Common.Utilities.FileSystem.FolderPath.EnsureExists()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultVideoImportPath()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_VideoImportPath()
   at Rim.Media.Sync.VideoImportService.Rim.Media.Sync.IVideoImportService.get_VideoImportPath()
   at Rim.Desktop.Media.Controllers.Videos.BlackBerryVideosController..ctor(BlackBerryVideosViewModel viewModel)
   at Rim.Desktop.Media.ViewModel.Videos.BlackBerryVideosViewModel..ctor(ApplicationContentViewModel appViewModel)
   at Rim.Desktop.Media.ViewModel.Videos.VideoViewModel..ctor()
   at Rim.Desktop.Media.MediaSyncApplication.InitializeApplication()
   at Rim.Desktop.Common.ApplicationBase.Initialize()
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
21:08:39.198|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0()
21:08:39.277|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask] running on thread pool
21:08:39.277|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
21:08:39.289|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop
21:08:39.292|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
21:08:39.297|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Pending, TRANSITION: none, OPERATION: none
21:08:39.299|INFO |9|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader
21:08:39.365|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1()
21:08:39.365|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 801
21:08:39.365|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask] running on thread pool
21:08:39.365|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
21:08:39.381|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3()
21:08:39.382|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 16
21:08:39.382|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask] running on thread pool
21:08:39.382|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
21:08:39.384|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop
21:08:39.384|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
21:08:39.386|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Pending, TRANSITION: none, OPERATION: none
21:08:39.387|INFO |8|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Videos.VideoDataSourceLoader
21:08:39.406|INFO |8|Rim.Desktop.Media|0|Task [My Videos_SetThumbnailTask] will run on thread pool after 8000 ms
21:08:39.406|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
21:08:39.406|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 20
21:08:39.446|ERROR|8|Rim.Desktop.Media|18005|EXCEPTION: System.InvalidOperationException -- MESSAGE: Operation is not valid due to the current state of the object. -- STACK:    at Rim.Common.Utilities.FileSystem.FolderPath.WatchChildren(){CRLF}   at Rim.Common.Utilities.FileSystem.FolderPath.WatchChildren(Boolean includeSubfolders){CRLF}   at Rim.Common.Utilities.FileSystem.FolderWatcher`1..ctor(IFolderPath folderPath, FolderWatcherChangeEventQueue`1 queue){CRLF}   at Rim.Media.Source.MediaFolderDataSourceWatcher`1.AddFolderWatcher(IMediaFolderItemList`1 list, Boolean includeSubdirectories){CRLF}   at Rim.Media.Source.Videos.VideoDataSource.AddFolderWatchersForLoadedLibrary(){CRLF}   at Rim.Media.Source.Videos.VideoDataSource.LoadOriginalDataSource(){CRLF}   at Rim.Media.Source.DataSource.LoadDataSource(IDataSourceSnapshot snapshot){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.<>c__DisplayClass12.<GetLoadDataSourceTask>b__e(){CRLF}   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
21:08:39.446|ERROR|8|Rim.Desktop.Media|18005|EXCEPTION: System.InvalidOperationException -- MESSAGE: Operation is not valid due to the current state of the object. -- STACK:    at Rim.Common.Utilities.FileSystem.FolderPath.WatchChildren(){CRLF}   at Rim.Common.Utilities.FileSystem.FolderPath.WatchChildren(Boolean includeSubfolders){CRLF}   at Rim.Common.Utilities.FileSystem.FolderWatcher`1..ctor(IFolderPath folderPath, FolderWatcherChangeEventQueue`1 queue){CRLF}   at Rim.Media.Source.MediaFolderDataSourceWatcher`1.AddFolderWatcher(IMediaFolderItemList`1 list, Boolean includeSubdirectories){CRLF}   at Rim.Media.Source.Videos.VideoDataSource.AddFolderWatchersForLoadedLibrary(){CRLF}   at Rim.Media.Source.Videos.VideoDataSource.LoadOriginalDataSource(){CRLF}   at Rim.Media.Source.DataSource.LoadDataSource(IDataSourceSnapshot snapshot){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.<>c__DisplayClass12.<GetLoadDataSourceTask>b__e(){CRLF}   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
21:08:39.447|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e(), ERROR: System.InvalidOperationException: Operation is not valid due to the current state of the object.
   at Rim.Media.Sync.BBMusicSyncAPI.DataSourceFailedToLoad(Exception exception)
   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
   at Rim.Desktop.Services.Tasks.Task.Run()
   at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(MediaSource mediaSource, ICancelable parentTask)
   at Rim.Media.Sync.SyncService.<>c__DisplayClasse.<StartUp>b__a()
   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
21:08:39.448|ERROR|8|Rim.Desktop.Media|18005|EXCEPTION: System.InvalidOperationException -- MESSAGE: Operation is not valid due to the current state of the object. -- STACK:    at Rim.Media.Sync.BBMusicSyncAPI.DataSourceFailedToLoad(Exception exception){CRLF}   at Rim.Desktop.Services.Tasks.Task.RunOneOperation(){CRLF}   at Rim.Desktop.Services.Tasks.Task.Run(){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(MediaSource mediaSource, ICancelable parentTask){CRLF}   at Rim.Media.Sync.SyncService.<>c__DisplayClasse.<StartUp>b__a(){CRLF}   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
21:08:39.448|ERROR|8|Rim.Desktop.Media|18005|EXCEPTION: System.InvalidOperationException -- MESSAGE: Operation is not valid due to the current state of the object. -- STACK:    at Rim.Media.Sync.BBMusicSyncAPI.DataSourceFailedToLoad(Exception exception){CRLF}   at Rim.Desktop.Services.Tasks.Task.RunOneOperation(){CRLF}   at Rim.Desktop.Services.Tasks.Task.Run(){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(MediaSource mediaSource, ICancelable parentTask){CRLF}   at Rim.Media.Sync.SyncService.<>c__DisplayClasse.<StartUp>b__a(){CRLF}   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
21:08:39.449|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Progressing, TRANSITION: none, OPERATION: Void <StartUp>b__a(), ERROR: System.InvalidOperationException: Operation is not valid due to the current state of the object.
   at Rim.Media.Sync.BBMusicSyncAPI.DataSourceFailedToLoad(Exception exception)
   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
   at Rim.Desktop.Services.Tasks.Task.Run()
   at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(MediaSource mediaSource, ICancelable parentTask)
   at Rim.Media.Sync.SyncService.<>c__DisplayClasse.<StartUp>b__a()
   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
21:08:39.449|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Failed, TRANSITION: none, OPERATION: none, DURATION: 67
21:08:39.449|INFO |8|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask] running on thread pool
21:08:39.449|INFO |8|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Pending, TRANSITION: none, OPERATION: none
21:08:39.453|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading WMP
21:08:39.453|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Pending, TRANSITION: none, OPERATION: none
21:08:39.455|INFO |8|Rim.Desktop.Media|0|Task [Load_WMP_Library_On_STA] run on new thread STA
21:08:39.459|INFO |11|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Pending, TRANSITION: none, OPERATION: none
21:08:39.471|INFO |11|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader
21:08:40.130|INFO |11|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibrarySTA>b__0()
21:08:40.130|INFO |11|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 671
21:08:40.132|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
21:08:40.132|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 679
21:08:40.132|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Finished
21:08:40.155|INFO |8|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__9()
21:08:40.155|INFO |8|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 706
21:08:40.266|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
21:08:40.266|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 968
21:08:40.289|INFO |9|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: PicturesDesktop
21:08:40.300|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
21:08:40.300|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 1007
21:08:40.300|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
21:08:40.307|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
21:08:40.307|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 1030

Contributor
Posts: 11
Registered: ‎08-11-2010
My Device: Bold 9700
My Carrier: Singtel

Re: Desktop Manager 6.0 Crashing

Uninstalled and deleted all my RIM folders and registry entry before i reinstall the software.

 

I realize that the RIM folder is not created in my appdata folder.

 

When will the folder be created? After installation or loading of the application?

 

If it's created after the application is loaded, can i safely say that its some processes during the form initialization that is giving me the problem that i'm encountering since i got some initialization exception from my VS2008 debug previously?

 

Based on the event viewer, it is still something to do with KERNEL32.dll.

 

extracted from http://www.5starsupport.com/info/kernel32.htm:

The Kernel32.dll file handles memory management, input/output operations, and interrupts.

 

Tried to observe the process during initialization of the application, i do notice a spike in my CPU. There is no problem with my memory.

Visitor
Posts: 1
Registered: ‎08-11-2010
My Device: Storm 9500
My Carrier: Vodafone

Re: Desktop Manager 6.0 Crashing

Hi, my wife runs XP Media and I loaded v6 with no problems and run brilliantly with a real nice feel and feature content. So was excited to install on my laptop running Vista Pro but like others the splash window hangs for what seems to be forever and then get the not responding ghost window with the pop-up that program has failed. I too have reloaded deleting software for fresh install to no avail. Ran task manager as suggested and v6 starts loading at 1mb and over time gets to the top of the tree at over  100mb which triggers the. Looked at reducing the graphics accelerator but on my Sony P speed is fixed.

The crash log I got is as follows of which I have had to delete vast chucks of as I can only post up to 200,000 characters but have captured errors and fatal...messages;

Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-08-11 17:34:55.974]

17:34:56.039|INFO |1|Rim.Desktop.Shell|1|Application Started

17:34:56.102|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.40

17:34:56.104|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.0.6002 Service Pack 2] 

17:34:56.105|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.4200

17:34:56.121|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.36

17:34:56.147|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.11

17:34:56.223|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14

17:34:56.240|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3

17:34:56.259|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4

17:34:58.944|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates

17:34:59.416|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates

17:35:06.863|INFO |1|Rim.Desktop.Services.Device|0|[Rim:Smiley Very Happyesktop:Smiley Frustratedervices:Smiley Very Happyevice:Smiley Very HappyeviceMonitorService::InitializeMonitor] Initializing device monitor. 

17:35:06.926|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing

17:35:07.507|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 20000 ms

17:35:39.414|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error

System.OutOfMemoryException: Insufficient memory to continue the execution of the program.

18:30:58.185|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error

System.OutOfMemoryException: Insufficient memory to continue the execution of the program.

18:30:58.401|FATAL|1|Exception|0|Fatal Error

System.OutOfMemoryException: Insufficient memory to continue the execution of the program.

 

Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-08-11 17:34:55.974]17:34:56.039|INFO |1|Rim.Desktop.Shell|1|Application Started17:34:56.102|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.4017:34:56.104|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.0.6002 Service Pack 2] 17:34:56.105|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.420017:34:56.121|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.3617:34:56.147|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.1117:34:56.223|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.1417:34:56.240|INFO |1|Rim.Desktop.Shell|2|Serial System.IO.DirectoryNotFoundException -- MESSAGE: The system cannot find the path specified. (Exception from HRESULT: 0x80070003) -- STACK:    at WMPLib.IWMPPlaylistArray.Item(Int32 lIndex){CRLF}   at Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b20:06:56.070|FATAL|1|Rim.Desktop.Shell|0|Fatal Application ErrorSystem.OutOfMemoryException: Insufficient memory to continue the execution of the Rim.Desktop.Shell.App.Main()20:06:56.218|FATAL|1|Exception|0|Fatal ErrorSystem.OutOfMemoryException: Insufficient memory to continue the execution of the program.   at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()   at Rim.Media.Source.DataSourceDetector.InitializeLibraryInfo()20:09:06.208|ERROR|8|Rim.Desktop.Media|19033|EXCEPTION: System.IO.DirectoryNotFoundException -- MESSAGE: The system cannot find the path specified. (Exception from HRESULT: 0x80070003) -- STACK:    at WMPLib.IWMPPlaylistArray.Item(Int32 

 

The fatal error shows that I have run out of memory - my wifes XP PC has only 1G ram and my Sony P has 2G ram and memory set for windows to define useage.

 

Would really like to get a solution ASAP

 

Cornflake

 

New Member
Posts: 1
Registered: ‎08-12-2010
My Device: Curve 8520
My Carrier: Vodacom

Re: Desktop Manager 6.0 Crashing

Hi, I have a curve 8520 and the app dissapears as soon as I connect the phone to the computer. I have checked the registry key and it does not exist. any other suggestions?

New Contributor
Posts: 3
Registered: ‎08-11-2010
My Device: Bold 9650
My Carrier: Sprint

Re: Desktop Manager 6.0 Crashing

I am unable to locate a crash log file.  Is it in a different location than Vista?  I am running XP Pro with SP3

Retired
Posts: 90
Registered: ‎08-29-2008
My Device: Not Specified

Re: Desktop Manager 6.0 Crashing

Hi all:

 

The registry key won’t exist.  If it’s created, it will have the desired effect.

 

This may help some people.  However, we’re still investigating the ‘out of memory’ issue that people are seeing on particular hardware.

 

Cheers

M



Need additional information on BlackBerry products?

visit: http://www.blackberry.net


blackberry.net

Retired
Posts: 90
Registered: ‎08-29-2008
My Device: Not Specified

Re: Desktop Manager 6.0 Crashing


mk1228 wrote:

Same problem here using Vista.  Blackberry logo comes on for a few seconds, then crashes.  Here is my latest log file.  I tried to find the registry entry, but it did not exist.  I was able to find it up to blackberrytranscoder, but the last part was not listed as an entry.....................


 

Hi mk1228:

 

We’re trying to create a folder here: C:\Users\Mark\Documents\My Videos\BlackBerry  and seem to be failing for some reason.

 

Can you try creating that folder manually?  You may also need C:\Users\Mark\Documents\My Pictures\BlackBerry

 

These are the default locations used to import pictures / videos from your BlackBerry.

 

cheers

M



Need additional information on BlackBerry products?

visit: http://www.blackberry.net


blackberry.net

New Contributor
Posts: 5
Registered: ‎08-10-2010
My Device: Not Specified

Re: Desktop Manager 6.0 Crashing

Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-08-12 10:49:27.219]10:49:27.254|INFO |1|Rim.Desktop.Shell|1|Application Started10:49:27.267|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.4010:49:27.268|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.0.6002 Service Pack 2] 10:49:27.268|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.420010:49:27.308|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.3610:49:27.311|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.1110:49:27.314|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.1410:49:27.325|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.310:49:27.331|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.410:49:28.234|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates10:49:31.462|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates10:49:34.241|INFO |1|Rim.Desktop.Services.Device|0|[Rim:Smiley Very Happyesktop:Smiley Frustratedervices:Smiley Very Happyevice:Smiley Very HappyeviceMonitorService::InitializeMonitor] Initializing device monitor. 10:49:34.271|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing10:49:34.366|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 20000 ms10:49:34.631|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] CurrentDevice: null NewDevice: null10:49:34.632|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. null.10:49:34.634|ERROR|1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Resetting device to null.10:49:34.671|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Exiting.10:49:35.056|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete10:49:35.553|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool10:49:35.555|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Pending, TRANSITION: none, OPERATION: none10:49:35.869|INFO |1|Rim.Desktop.IPModem|0|Task [IPModem Initialize ProfileManager] run on new thread MTA10:49:35.883|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Pending, TRANSITION: none, OPERATION: none10:49:37.701|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0()10:49:37.831|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask] running on thread pool10:49:37.831|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:37.842|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop10:49:37.845|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none10:49:37.849|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Pending, TRANSITION: none, OPERATION: none10:49:37.850|INFO |9|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader10:49:37.956|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1()10:49:37.956|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 240110:49:37.956|INFO |4|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask] running on thread pool10:49:37.956|INFO |4|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:37.966|INFO |4|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3()10:49:37.966|INFO |4|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 910:49:37.966|INFO |4|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask] running on thread pool10:49:37.966|INFO |4|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:37.969|INFO |4|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop10:49:37.969|INFO |4|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none10:49:37.970|INFO |4|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Pending, TRANSITION: none, OPERATION: none10:49:37.972|INFO |4|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Videos.VideoDataSourceLoader10:49:38.242|INFO |4|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] will run on thread pool after 8000 ms10:49:38.242|INFO |4|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()10:49:38.242|INFO |4|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 27110:49:38.373|INFO |4|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: VideosDesktop10:49:38.384|INFO |4|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()10:49:38.384|INFO |4|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 41510:49:38.384|INFO |4|Rim.Desktop.Media|38050|LoadDataSource: Finished10:49:38.418|INFO |4|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()10:49:38.418|INFO |4|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 45210:49:38.418|INFO |4|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask] running on thread pool10:49:38.418|INFO |4|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:38.423|INFO |4|Rim.Desktop.Media|38050|LoadDataSource: Started loading iTunes10:49:38.423|INFO |4|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_iTunes], STATE: Pending, TRANSITION: none, OPERATION: none10:49:38.424|INFO |4|Rim.Desktop.Media|0|TASK: [Load_iTunes_Library], STATE: Pending, TRANSITION: none, OPERATION: none10:49:38.425|INFO |4|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader10:49:38.834|INFO |4|Rim.Desktop.Media|0|TASK: [Load_iTunes_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()10:49:38.834|INFO |4|Rim.Desktop.Media|0|TASK: [Load_iTunes_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 41010:49:39.144|INFO |4|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_iTunes], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()10:49:39.144|INFO |4|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_iTunes], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 72110:49:39.144|INFO |4|Rim.Desktop.Media|38050|LoadDataSource: Finished10:49:39.148|INFO |4|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__9()10:49:39.148|INFO |4|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 72910:49:40.755|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()10:49:40.755|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 290510:49:40.765|INFO |9|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: PicturesDesktop10:49:40.776|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()10:49:40.776|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 293110:49:40.776|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished10:49:40.781|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()10:49:40.781|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 295010:49:41.008|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b10:49:41.009|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b10:49:42.206|INFO |7|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Pending, TRANSITION: none, OPERATION: none10:49:42.208|INFO |7|Rim.Desktop.Services.Device|0|[Rim:Smiley Very Happyesktop:Smiley Frustratedervices:Smiley Very Happyevice:Smiley Very HappyeviceMonitorService:Smiley FrustratedtartMonitor] Starting device monitor. 10:49:42.211|DEBUG|7|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::start_monitor] Starting device monitor10:49:42.211|INFO |16|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Register_thread, THREADID=0x1C34, THREADNAME="Unnamed"10:49:44.822|DEBUG|16|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Found 0 devices10:49:44.884|DEBUG|16|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Bluetooth supported: true10:49:44.884|DEBUG|16|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Modem Port: 1210:49:44.884|DEBUG|7|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::start_monitor] device monitor started10:49:44.886|DEBUG|7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManager::create] Loading phonebook. "C:\Users\ABY\AppData\Roaming\Microsoft\Network\Connections\Pbk\rim_blackberry.pbk"10:49:45.043|INFO |7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Modem device found: Standard Modem over Bluetooth link #5.10:49:45.043|INFO |7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Modem device found: Conexant HDA D110 MDC V.92 Modem.10:49:45.043|INFO |7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Modem device found: Standard Modem.10:49:45.043|INFO |7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Modem device found: Standard Modem #2.10:49:45.043|DEBUG|7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] SetupDiEnumDeviceInfo no more items.10:49:45.043|DEBUG|7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Registry Modem device found: Conexant HDA D110 MDC V.92 Modem10:49:45.044|INFO |7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Port Mismatch.  Not rim modem device. Conexant HDA D110 MDC V.92 Modem10:49:45.044|DEBUG|7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Registry Modem device found: Standard Modem over Bluetooth link10:49:45.044|INFO |7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Registry Modem device not valid: Standard Modem over Bluetooth link10:49:45.044|DEBUG|7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Registry Modem device found: Standard Modem10:49:45.044|INFO |7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Port Mismatch.  Not rim modem device. Standard Modem10:49:45.044|DEBUG|7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Registry Modem device found: Standard Modem over Bluetooth link #210:49:45.044|INFO |7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Registry Modem device not valid: Standard Modem over Bluetooth link #210:49:45.044|DEBUG|7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Registry Modem device found: Standard Modem over Bluetooth link #310:49:45.044|INFO |7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Registry Modem device not valid: Standard Modem over Bluetooth link #310:49:45.044|DEBUG|7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Registry Modem device found: Standard Modem #210:49:45.044|INFO |7|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Modem Device: Standard Modem #210:49:45.045|DEBUG|7|Rim.Desktop.Services.Device|0|[ras_connection_configuration::update_configuration] Last update Tue Aug 10 18:03:06 201010:49:45.045|DEBUG|7|Rim.Desktop.Services.Device|0|[ras_connection_configuration::update_configuration] Current time Thu Aug 12 10:49:45 201010:49:45.045|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <.ctor>b__a()10:49:45.046|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <.ctor>b__b()10:49:45.046|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 916210:49:45.046|INFO |7|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <Start>b__d()10:49:45.048|INFO |7|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <Start>b__e()10:49:45.048|INFO |7|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 284110:49:45.049|INFO |1|Rim.Desktop.IPModem|0|DataModemStatus Update. Current:  New: 10:49:45.049|INFO |1|Rim.Desktop.IPModem|0|DataModemStatus Update. No change, ignore.10:49:46.259|INFO |9|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] running after delay on new thread 10:49:46.260|INFO |9|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] run on new thread MTA10:49:46.260|INFO |17|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:46.409|INFO |17|Rim.Desktop.Media|0|Task [VideoInfoTask] run on new thread MTA10:49:46.410|INFO |18|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:47.201|INFO |18|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetVideoInfo>b__7()10:49:47.201|INFO |18|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 79110:49:47.438|INFO |17|Rim.Desktop.Media|38063|VIDEO SUPPORT: Audio Streams: True10:49:47.438|INFO |17|Rim.Desktop.Media|38065|VIDEO SUPPORT: Audio Streams: False10:49:47.438|INFO |17|Rim.Desktop.Media|38064|VIDEO SUPPORT: Video Rendering: True10:49:47.473|INFO |17|Rim.Desktop.Media|38062|Source Video Information: C:\Users\ABY\Videos\20080801105823-3.avi|480|640|0.999995|0|0|966|MP42|False|False10:49:47.478|INFO |17|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddVideoToLibraryAndVideoList>b__21()10:49:47.478|INFO |17|Rim.Desktop.Media|0|Task [VideoInfoTask] run on new thread MTA10:49:47.478|INFO |19|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:47.938|INFO |19|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetVideoInfo>b__7()10:49:47.938|INFO |19|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 45910:49:48.478|INFO |17|Rim.Desktop.Media|38063|VIDEO SUPPORT: Audio Streams: True10:49:48.478|INFO |17|Rim.Desktop.Media|38065|VIDEO SUPPORT: Audio Streams: False10:49:48.478|INFO |17|Rim.Desktop.Media|38064|VIDEO SUPPORT: Video Rendering: True10:49:48.478|INFO |17|Rim.Desktop.Media|38062|Source Video Information: C:\Users\ABY\Videos\20090414185103-6.avi|480|640|70.97484|0|0|80|MP42|False|False10:49:48.478|INFO |17|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddVideoToLibraryAndVideoList>b__21()10:49:48.478|INFO |17|Rim.Desktop.Media|0|Task [VideoInfoTask] run on new thread MTA10:49:48.479|INFO |20|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:48.986|INFO |20|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetVideoInfo>b__7()10:49:48.986|INFO |20|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 50710:49:49.479|INFO |17|Rim.Desktop.Media|38063|VIDEO SUPPORT: Audio Streams: True10:49:49.479|INFO |17|Rim.Desktop.Media|38065|VIDEO SUPPORT: Audio Streams: False10:49:49.479|INFO |17|Rim.Desktop.Media|38064|VIDEO SUPPORT: Video Rendering: True10:49:49.479|INFO |17|Rim.Desktop.Media|38062|Source Video Information: C:\Users\ABY\Videos\20090414193255-5.avi|480|640|0.999995|0|0|1372|MP42|False|False10:49:49.479|INFO |17|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddVideoToLibraryAndVideoList>b__21()10:49:49.479|INFO |17|Rim.Desktop.Media|0|Task [VideoInfoTask] run on new thread MTA10:49:49.479|INFO |21|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:49.973|INFO |21|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetVideoInfo>b__7()10:49:49.973|INFO |21|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 49310:49:50.479|INFO |17|Rim.Desktop.Media|38063|VIDEO SUPPORT: Audio Streams: True10:49:50.479|INFO |17|Rim.Desktop.Media|38065|VIDEO SUPPORT: Audio Streams: False10:49:50.479|INFO |17|Rim.Desktop.Media|38064|VIDEO SUPPORT: Video Rendering: True10:49:50.479|INFO |17|Rim.Desktop.Media|38062|Source Video Information: C:\Users\ABY\Videos\20090414221123-6.avi|480|640|0.999995|0|0|5276|MP42|False|False10:49:50.479|INFO |17|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddVideoToLibraryAndVideoList>b__21()10:49:50.479|INFO |17|Rim.Desktop.Media|0|Task [VideoInfoTask] run on new thread MTA10:49:50.479|INFO |22|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:50.887|INFO |22|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetVideoInfo>b__7()10:49:50.887|INFO |22|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 40710:49:51.479|INFO |17|Rim.Desktop.Media|38063|VIDEO SUPPORT: Audio Streams: True10:49:51.479|INFO |17|Rim.Desktop.Media|38065|VIDEO SUPPORT: Audio Streams: False10:49:51.479|INFO |17|Rim.Desktop.Media|38064|VIDEO SUPPORT: Video Rendering: True10:49:51.479|INFO |17|Rim.Desktop.Media|38062|Source Video Information: C:\Users\ABY\Videos\20090415113035-6.avi|480|640|0.999995|0|0|5085|MP42|False|False10:49:51.479|INFO |17|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddVideoToLibraryAndVideoList>b__21()10:49:51.479|INFO |17|Rim.Desktop.Media|0|Task [VideoInfoTask] run on new thread MTA10:49:51.480|INFO |21|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:51.986|INFO |21|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetVideoInfo>b__7()10:49:51.986|INFO |21|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 50610:49:52.480|INFO |17|Rim.Desktop.Media|38063|VIDEO SUPPORT: Audio Streams: True10:49:52.480|INFO |17|Rim.Desktop.Media|38065|VIDEO SUPPORT: Audio Streams: False10:49:52.480|INFO |17|Rim.Desktop.Media|38064|VIDEO SUPPORT: Video Rendering: True10:49:52.480|INFO |17|Rim.Desktop.Media|38062|Source Video Information: C:\Users\ABY\Videos\20091102112325-1.avi|480|640|3.99992|0|0|940|MP42|False|False10:49:52.481|INFO |17|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddVideoToLibraryAndVideoList>b__21()10:49:52.481|INFO |17|Rim.Desktop.Media|0|Task [VideoInfoTask] run on new thread MTA10:49:52.481|INFO |20|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:52.985|INFO |20|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetVideoInfo>b__7()10:49:52.985|INFO |20|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 50310:49:53.483|INFO |17|Rim.Desktop.Media|38063|VIDEO SUPPORT: Audio Streams: True10:49:53.483|INFO |17|Rim.Desktop.Media|38065|VIDEO SUPPORT: Audio Streams: False10:49:53.483|INFO |17|Rim.Desktop.Media|38064|VIDEO SUPPORT: Video Rendering: True10:49:53.483|INFO |17|Rim.Desktop.Media|38062|Source Video Information: C:\Users\ABY\Videos\20091102114408-1.avi|480|640|3.99992|0|0|506|MP42|False|False10:49:53.483|INFO |17|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddVideoToLibraryAndVideoList>b__21()10:49:53.483|INFO |17|Rim.Desktop.Media|0|Task [VideoInfoTask] run on new thread MTA10:49:53.484|INFO |19|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:54.031|INFO |19|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetVideoInfo>b__7()10:49:54.032|INFO |19|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 54710:49:54.373|INFO |9|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] running after delay on thread pool 10:49:54.373|INFO |9|Rim.Desktop.Services.Tasks|0|TASK: [DownloadAndUpdateSupportedDevices], STATE: Pending, TRANSITION: none, OPERATION: none10:49:54.490|INFO |17|Rim.Desktop.Media|38063|VIDEO SUPPORT: Audio Streams: True10:49:54.490|INFO |17|Rim.Desktop.Media|38065|VIDEO SUPPORT: Audio Streams: False10:49:54.490|INFO |17|Rim.Desktop.Media|38064|VIDEO SUPPORT: Video Rendering: True10:49:54.490|INFO |17|Rim.Desktop.Media|38062|Source Video Information: C:\Users\ABY\Videos\20091102115012-1.avi|480|640|70.97484|0|0|42|MP42|False|False10:49:54.490|INFO |17|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddVideoToLibraryAndVideoList>b__21()10:49:54.491|INFO |17|Rim.Desktop.Media|0|Task [VideoInfoTask] run on new thread MTA10:49:54.491|INFO |10|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:54.904|INFO |10|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetVideoInfo>b__7()10:49:54.904|INFO |10|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 41310:49:55.494|INFO |17|Rim.Desktop.Media|38063|VIDEO SUPPORT: Audio Streams: True10:49:55.494|INFO |17|Rim.Desktop.Media|38065|VIDEO SUPPORT: Audio Streams: True10:49:55.494|INFO |17|Rim.Desktop.Media|38064|VIDEO SUPPORT: Video Rendering: True10:49:55.494|INFO |17|Rim.Desktop.Media|38062|Source Video Information: C:\Users\ABY\Videos\Cajamarca 7.3gp|96|128|14.98392|0|32000|1065|h263|True|True10:49:55.495|INFO |17|Rim.Desktop.Media|0|Task [ThumbnailTask] run on new thread MTA10:49:55.497|INFO |22|Rim.Desktop.Media|0|TASK: [ThumbnailTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:55.767|INFO |22|Rim.Desktop.Media|0|TASK: [ThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetVideoThumbnail>b__1()10:49:55.767|INFO |22|Rim.Desktop.Media|0|TASK: [ThumbnailTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 26910:49:56.249|INFO |9|Rim.Desktop.Services.Tasks|0|TASK: [DownloadAndUpdateSupportedDevices], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__0()10:49:56.249|INFO |9|Rim.Desktop.Services.Tasks|0|TASK: [DownloadAndUpdateSupportedDevices], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 187610:49:56.513|INFO |17|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddVideoToLibraryAndVideoList>b__21()10:49:56.513|INFO |17|Rim.Desktop.Media|0|Task [VideoInfoTask] run on new thread MTA10:49:56.515|INFO |10|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:57.007|INFO |10|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetVideoInfo>b__7()10:49:57.007|INFO |10|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 49110:49:57.517|INFO |17|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddVideoToLibraryAndVideoList>b__21()10:49:57.517|INFO |17|Rim.Desktop.Media|0|Task [VideoInfoTask] run on new thread MTA10:49:57.534|INFO |19|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Pending, TRANSITION: none, OPERATION: none10:49:58.539|INFO |19|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetVideoInfo>b__7()10:49:58.539|INFO |19|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 100510:49:59.534|INFO |17|Rim.Desktop.Media|38063|VIDEO SUPPORT: Audio Streams: True10:49:59.534|INFO |17|Rim.Desktop.Media|38065|VIDEO SUPPORT: Audio Streams: True10:49:59.534|INFO |17|Rim.Desktop.Media|38064|VIDEO SUPPORT: Video Rendering: True10:49:59.534|INFO |17|Rim.Desktop.Media|38062|Source Video Information: C:\Users\ABY\Videos\Nuevo-01A.mpg|256|352|29.96551|32407880|44100|479||unknown|True10:49:59.534|INFO |17|Rim.Desktop.Media|0|Task [ThumbnailTask] run on new thread MTA10:49:59.535|INFO |20|Rim.Desktop.Media|0|TASK: [ThumbnailTask], STATE: Pending, TRANSITION: none, OPERATION: none10:50:09.539|INFO |17|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddVideoToLibraryAndVideoList>b__21()10:50:09.539|INFO |17|Rim.Desktop.Media|0|Task [VideoInfoTask] run on new thread MTA10:50:09.540|INFO |19|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Pending, TRANSITION: none, OPERATION: none10:50:09.719|INFO |19|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetVideoInfo>b__7()10:50:09.719|INFO |19|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 17910:50:10.540|INFO |17|Rim.Desktop.Media|38063|VIDEO SUPPORT: Audio Streams: True10:50:10.540|INFO |17|Rim.Desktop.Media|38065|VIDEO SUPPORT: Audio Streams: True10:50:10.540|INFO |17|Rim.Desktop.Media|38064|VIDEO SUPPORT: Video Rendering: True10:50:10.540|INFO |17|Rim.Desktop.Media|38062|Source Video Information: C:\Users\ABY\Videos\Nuevo-01B.mpg|256|352|29.96551|32407880|44100|479||unknown|True10:50:10.540|INFO |17|Rim.Desktop.Media|0|Task [ThumbnailTask] run on new thread MTA10:50:10.546|INFO |10|Rim.Desktop.Media|0|TASK: [ThumbnailTask], STATE: Pending, TRANSITION: none, OPERATION: none

Visitor
Posts: 1
Registered: ‎12-30-2008
My Device: Not Specified

Re: Desktop Manager 6.0 Crashing

I am getting the following error when I try to select Organizer Data to Synchronize and can find no resolutions.  Help?

Has anyone else seen this error?

 

2868i0B2A222E41C97CC8

Developer
Developer
Posts: 319
Registered: ‎07-20-2008
My Device: Not Specified

Re: Desktop Manager 6.0 Crashing

Add me to the list of people experiencing the crash.  Tried the registry fix to no avail.  Log below, but no fatal entries.  There is one ERROR however regarding the device manager.

 

 

Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-08-12 11:29:26.852]
11:29:26.868|INFO |1|Rim.Desktop.Shell|1|Application Started
11:29:26.876|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.40
11:29:26.901|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.0.6002 Service Pack 2] [x64]
11:29:26.901|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.4206
11:29:27.467|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.36
11:29:27.569|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.11
11:29:27.939|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14
11:29:27.943|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
11:29:27.946|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4
11:29:29.494|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
11:29:29.638|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
11:29:32.646|INFO |1|Rim.Desktop.Services.Device|0|[Rim::Desktop::Services::Device::DeviceMonitorService::InitializeMonitor] Initializing device monitor. 
11:29:32.654|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing
11:29:32.818|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 20000 ms
11:29:33.155|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] CurrentDevice: null NewDevice: null
11:29:33.156|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. null.
11:29:33.157|ERROR|1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Resetting device to null.
11:29:33.183|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Exiting.
11:29:33.402|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete
11:29:33.782|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool
11:29:33.784|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:34.886|INFO |1|Rim.Desktop.IPModem|0|Task [IPModem Initialize ProfileManager] run on new thread MTA
11:29:34.909|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:35.921|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0()
11:29:36.163|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask] running on thread pool
11:29:36.163|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:36.169|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop
11:29:36.171|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:36.174|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:36.174|INFO |9|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader
11:29:36.216|INFO |11|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask] running on thread pool
11:29:36.216|INFO |11|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:36.242|INFO |11|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3()
11:29:36.242|INFO |11|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 26
11:29:36.267|INFO |11|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask] running on thread pool
11:29:36.267|INFO |11|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:36.269|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
11:29:36.269|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 95
11:29:36.270|INFO |11|Rim.Desktop.Media|38050|LoadDataSource: Started loading WMP
11:29:36.270|INFO |11|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:36.271|INFO |11|Rim.Desktop.Media|0|Task [Load_WMP_Library_On_STA] run on new thread STA
11:29:36.271|INFO |13|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:36.276|INFO |12|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask] running on thread pool
11:29:36.276|INFO |12|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:36.276|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1()
11:29:36.276|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2492
11:29:36.278|INFO |13|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader
11:29:36.278|INFO |12|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop
11:29:36.278|INFO |12|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:36.279|INFO |12|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:36.279|INFO |12|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Videos.VideoDataSourceLoader
11:29:36.290|INFO |9|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: PicturesDesktop
11:29:36.297|INFO |12|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] will run on thread pool after 8000 ms
11:29:36.297|INFO |12|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
11:29:36.297|INFO |12|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 18
11:29:36.297|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
11:29:36.297|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 126
11:29:36.297|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
11:29:36.302|INFO |12|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: VideosDesktop
11:29:36.308|INFO |12|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
11:29:36.309|INFO |12|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 30
11:29:36.309|INFO |12|Rim.Desktop.Media|38050|LoadDataSource: Finished
11:29:36.310|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
11:29:36.310|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 146
11:29:36.318|INFO |12|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
11:29:36.318|INFO |12|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 41
11:29:36.474|INFO |13|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibrarySTA>b__0()
11:29:36.474|INFO |13|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 202
11:29:36.475|INFO |11|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
11:29:36.475|INFO |11|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 204
11:29:36.475|INFO |11|Rim.Desktop.Media|38050|LoadDataSource: Finished
11:29:36.483|INFO |11|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__9()
11:29:36.483|INFO |11|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 215
11:29:40.108|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
11:29:40.108|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
11:29:41.009|INFO |6|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:41.010|INFO |6|Rim.Desktop.Services.Device|0|[Rim::Desktop::Services::Device::DeviceMonitorService::StartMonitor] Starting device monitor. 
11:29:41.012|DEBUG|6|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::start_monitor] Starting device monitor
11:29:41.012|INFO |18|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Register_thread, THREADID=0x1248, THREADNAME="Unnamed"
11:29:44.312|INFO |12|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] running after delay on new thread 
11:29:44.312|INFO |12|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] run on new thread MTA
11:29:44.313|INFO |19|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:44.320|INFO |19|Rim.Desktop.Media|0|Task [VideoInfoTask] run on new thread MTA
11:29:44.320|INFO |20|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Pending, TRANSITION: none, OPERATION: none
11:29:44.435|DEBUG|18|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Found 0 devices
11:29:44.453|DEBUG|18|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Bluetooth supported: false
11:29:44.453|DEBUG|18|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Modem Port: 4
11:29:44.453|DEBUG|6|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::start_monitor] device monitor started
11:29:44.454|DEBUG|6|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManager::create] Loading phonebook. "C:\Users\gtj.personal\AppData\Roaming\Microsoft\Network\Connections\Pbk\rim_blackberry.pbk"
11:29:44.544|INFO |6|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Modem device found: Standard Modem.
11:29:44.597|DEBUG|6|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] SetupDiEnumDeviceInfo no more items.
11:29:44.597|DEBUG|6|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Registry Modem device found: Standard Modem
11:29:44.597|INFO |6|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Modem Device: Standard Modem
11:29:44.597|DEBUG|6|Rim.Desktop.Services.Device|0|[ras_connection_configuration::update_configuration] Last update Wed Aug 11 11:37:37 2010
11:29:44.597|DEBUG|6|Rim.Desktop.Services.Device|0|[ras_connection_configuration::update_configuration] Current time Thu Aug 12 11:29:44 2010
11:29:44.598|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <.ctor>b__a()
11:29:44.598|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <.ctor>b__b()
11:29:44.598|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 9689
11:29:44.598|INFO |6|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <Start>b__d()
11:29:44.600|INFO |6|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <Start>b__e()
11:29:44.600|INFO |6|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 3591
11:29:44.601|INFO |1|Rim.Desktop.IPModem|0|DataModemStatus Update. Current:  New: 
11:29:44.601|INFO |1|Rim.Desktop.IPModem|0|DataModemStatus Update. No change, ignore.