02-17-2012 10:40 AM
WHen is RIM going to release a fix for Desktop Manager 7.
I installed it yesterday, and haven't been able to sync my Torch 9800 since - the process gets to a message "preparing sync view: then sits there for 8 plus hours!
This release has further weakened my belief in RIM as a viable company to deal with!
When will RIM learn to release good software.
02-17-2012 11:13 AM
To answer your specific question, now here knows the "when", as this is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here.
However, I am certain RIM is aware of the issue and working on it. I don't know when.
And I feel for you, yea, the Desktop Software v7 is bad.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code