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10-14-2008 12:43 AM
Ok, this may sound like a dumb question, so please bear with me...
I'm having some trouble installing the Desktop Manager Software, version 4.2, for my 8320. I'm running Windows Vista. When I install the program, everything seems to go fine. I get no error messages or anything. It goes through the entire installation process, then says it successfully installed and I click on the 'Finish' button.
But, after install, I cannot find the program anywhere on my computer. It doesn't show up under the Programs. It doesn't show up in my C:\ drive under program files. I've tried searching my hard drive for "blackberry," "research in motion," "desktop manager," "RIM," etc. and it finds nothing. But, when I go into "Programs and Features" in my control panel, "Blackberry v4.2.2 for the 8320 Wireless Handheld" shows up on the list of programs, and I only have the option from there to uninstall it. What's the deal???
I'm going nuts...it's probably some extremely simple, obvious answer. If someone could help ,I would GREATLY appreciate it.
Solved! Go to Solution.
10-14-2008 01:06 AM
Download and install version 4.6 for Vista.
Download Desktop Manager from here:
You will need to install with Administrator rights in Vista.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
10-15-2008 12:48 PM
Thanks, I knew it was something obvious! When I was going to that link before, I was selecting "Blackberry Curve 8320" from that list, which was giving me version 4.2.2. I never even checked that list for a version 4.6, b/c I thought selecting the 8320 would give me the most up-to-date software version for my phone. Guess not.
Thanks for the help!
10-19-2008 01:22 PM