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BlackBerry® OS Smartphones

Posts: 30
Registered: ‎11-06-2009
My Device: Z10
My Carrier: Verizon

Desktop Manager Not Working After Security Wipe

I had to do a security wipe on my Tour to fix a problem I was having with the Bluetooth on my phone (which surpisingly worked!).  However, now when I try to sync my phone with my computer, Desktop Manager has a problem.  When the program gets to synching my calendar, Desktop Manager stops working.  The screen goes white, and I get a message saying that it has stopped working.  I tried clicking the Debug button, but it didn't do or tell me anything.  It seems to fail when it gets to item 26 of 191 in my calendar (from the status bar that appears when synching), but I have no idea what that item is.  Any ideas as to why this is now happening or how I get figure out what calendar item might be causing the problem?  Thanks.