09-12-2008 04:39 PM
09-12-2008 04:54 PM
So if you go to
Options -> Security Options -> General Settings click the menu button and select change password from the menu. Can you change it to something else and try again?
09-23-2010 06:59 AM
When i connected my BB to my laptop, i faced the same password problem with Desktop manager first but in setting of my Black berry phone i disabled password and then reconnected it to the laptop. This time it did not ask for any password. Try it
02-03-2011 11:45 PM
If the password for your device has numbers in it, type in the corresponding letters on your computer. For e.g. if you have an 8520, No. 6 - type "f" on your computer; No. 4 - type "s" on your computer and so forth. This worked for me.
10-30-2012 08:46 PM
I won BB torch 9800 and I have password on my mobile
I downloaded the desktop software to back up, and when connecting my mobile to my lap top ( Vaio ) the desktop SW asked me to enter my password and I entered my password at my mobile keyboard but I got incorrect password
I have read some answers in this site that I should enter the corresponding letters to my numeric password
I did entered it but using another lap top ( MAC ) with desktop software
now I have made 8 unsuccessful trials and left with 2
Please guide how to solve it
Thanks in advance