Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
nrm
New Contributor
Posts: 3
Registered: ‎06-27-2012
My Device: Blackberry Torch 9810
My Carrier: Rogers

Desktop Manager and syncing

I just upgraded to 7.0 and all of sudden nothing is syncing.  It is going through the motions but it does not sync the calendars or tasks (which is all I do) from my BB Torch and MSFT Outlook.

 

I tried RIM Tech support the last couple of days and no solution helped and they sent me to my service provider.  They say they cannot help me with the solution.  I can't even get an older version of the software to reinstall.

 

Can anyone help?

 

Thanks

/nrm

Hall of Famer III
Posts: 57,562
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Desktop Manager and syncing

[ Edited ]

Hi and Welcome to the Community!

 

I suggest this thread:

It starts with a process for starting over, and there is some discussion, and there is also a post with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................