01-12-2009 04:59 PM
Like many others on this board I purchased a media card for my BB (in this case a Bold) only to be frustrated that it would not show up in Desktop manager either through Roxio or Media Sync. All of my memory settings appeared correct, I could format the media card on the device, I could have the camera take pictures and save them to the media card, I could explore the media card under the Bold's Media Manager on the device itself. Needless to say I was frustrated when I would open the desktop manager and try to sync music and only my Device Memory could be seen!
Well I don't know if this will work for everyone else, but I finally figured out what the problem was in my situation. After thumbing through a number of pages on the Blackberry Support Site (by the way, the ATT folks were useless on helping me out with this one) it turned out it was my computer! Not Media Manager or my Blackberry!
Actually as soon as I read the support page that said "if you cannot view your media card using Microsoft Explorer" it dawned on me! I'm not sure if Vista is the same way, but XP has this pesky little habit of doing a poor job at assigning drive letters for flash drives. My machine has one of those multi card readers that takes up a lot of drive letters. If you look at the list in explorer (file explorer that is) and the next logical drive letter is already assigned to something on your system, Microsoft isn't smart enough to skip that letter and to to the next. If the drive letter isn't assigned, the logical drive is not enabled, and you can't see it in Desktop Manager!
My Blackberry's Device Memory was assigned as drive K:, drive L: happens to be a drive a mount from a remote machine. As soon as I disconnected L: as a mounted drive "poof" up shows:
in addition to my
Suddenly Desktop Manager can see it all!
Ok, it was a long post but it took me a long time to figure out, so it's only fair! *grin*
On XP, if you go to:
Start > Settings > Control Panel > Administrative Tools > Computer Management and select Disk Management, it should show you if you have any conflicts with drive letter assignments.
Hope this helps
Solved! Go to Solution.
06-21-2009 12:00 PM
07-13-2009 01:37 PM
07-15-2009 03:20 PM
08-23-2009 12:01 PM
Hello, thank you for all the explanations, my BB 8100 still does not show up, even though I re installed the desktop manager 5.0 with media manager (in fact the media manager is not working at all), I do have Window XP. Any help to solve this issue will be appreciated.