07-05-2009 03:04 PM
I have recently got my Storm back from repair only to discover that all my contacts have been erased. I had a problem prior to the repair trying to sync using the desktop manager as it crashed everytime while trying to sync. I have tried several times uninstalling and reinstalling/repairing the current DM software, also tried deleting the RIM folders etc. but DM crashes everytime I try to sync. Any ideas? running windows XP with the latest drivers/software.
07-09-2009 08:26 PM
Sorry to repost this but this is driving me mad, I have tried everything to try to get my Storm to sync with my laptop and Outlook. Tried reloading, repairing, uninstalling, reinstalling, with Norton, without Norton, deleted registry files, re-deleted registry files and anything at all that mentions Blackberry or RIM etc etc been at it now for more than a week!!
This phone is completely usless to me as I can't sync to get my contacts back. I suspect that I may have a virus on my laptop but everything else is working fine, have done registry check and full system scan several times to see if there was any problems but nothing has ever came up. The desktop manager used to work and synced no problem....... I would rather chuck this phone away than have to re enter manually my contacts. I have called my provider and they can't help, I really don't want to have to completely re install my laptop OS just on the off chance that this might be the only thing that might get the DM to work again!!!
Seriously considering an iphone, and more stable Mac platform!!