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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-20-2010
My Device: Bold 9000
My Carrier: Rogers

Desktop Manager for Mac deleted a YEAR's worth of email! HELP!?

I just plugged my Bold 9000 into my new MacBook for the first time and sync'd it using Blackberry Desktop Manager for Mac OS. Suddenly ALL of my emails from the past year have dissapeared off my Bold! HELP!


The first thing I did was a full backup, including device memory. 


Then I sync'd the device and even though I had selected "Merge" for Calendar, Notes etc.., all the calendars on my Bold were erased. So I had to restore from backup.


After restoring from backup I noticed that all my emails from the past year had been deleted from my device. They are all in tact on the Gmail server as well as in Entourage. I also use a Hotmail address with my Bold and those are all in tact online as well. 


How do I get those emails back onto my Bold?


As far as reconciliation settings, the mailbox is set to win and I am set to keep 30 days worth of emails. 


Your help is appreciated. Thanks.