08-14-2009 10:45 AM - edited 08-14-2009 05:23 PM
08-14-2009 03:24 PM
A couple of things...
First --- 8900 <> Storm. Storm = 9500 or 9530. 8900 = Curve. So, which device is it that we're talking about?
Second --- here are a bunch of troubleshooting links:
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB00019 No PIN displayed in BlackBerry Desktop Redirector
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these.
Hopefully something there is helpful!
08-14-2009 05:19 PM - edited 08-14-2009 05:24 PM
07-10-2013 02:32 AM
Hi.. I saw your reply.. My problem is exactly the same. My phone is Blackberry Javeline 8900. The desktop manager does not recognise my phone. Everything else is fine. It gets charged properly through USB. I connected other BB phone, the same software recognises it.
So do not know what to do. The issue is I need to back-up my contacts and which I am unable to do. Also, I need to transfer those contacts to my another android device (I have 2 phones). Please help.