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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎10-10-2012
My Device: Torch 9800
My Carrier: Vodafone

Desktop Manager stops working

Desktop manager version 6.0 connecting to Torch 9800.

 

Today for the first time as soon as the phone connects and synchronisation begins desktop stops working and a windows box pops up telling me so and then closes the software.

Any suggestions?

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Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Desktop Manager stops working

Hey,

Welcome to the BlackBerry® Support Community Forums.

 

To better assist you with the problem you are having with the BlackBerry® Desktop Software can you provide the full error message you receive?

 

Thank you.

 

 

-HB

 

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