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BlackBerry® OS Smartphones

New Contributor
Posts: 5
Registered: ‎02-21-2011
My Device: Not Specified

Desktop Manager v6 detects 9780 Bold w/OS6 but cannot connect via USB

I am finding that my new 9780 cannot connect to Desktop Manger though the device manager does detect the device and I can see the proper device and pin listed (in desktop manager).   I was able to connect successfully with a 9700 running v5 with the same session, cable, etc.   Is there something new for os 6 that needs configuring or could it be the (new) device itself?