Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-07-2013
My Device: Torch 9860
My Carrier: Proximus

Desktop Manager

I keep getting RepairRimUsbDriverNT and no idea where to find how to conduct that, I had the Desktop running OK but after update to Windows 8 it keeps telling met to repair USB on my Dell Latitude E4300 while it's running properly on my Asus after Windows 8 update, I am lost !!!!  Anybody with some answers - PLEASE

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Desktop Manager

Hi maxvanpeer and welcome to the BlackBerry Support Community Forums!


What version of BlackBerry Desktop Software do you currently have installed?






Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Member
Posts: 1
Registered: ‎07-04-2013
My Device: bold 9780
My Carrier: Rogers

Re: Desktop Manager

I have the same error.

Error 1723. There is a problem with this windows installer package. A DLL required for this install to complet could not be run... Action RepairRimusbDriverNT...


My phone used to connect on this computer, but now it won't charge or connect.  My phone also will not charge if connected to another computer.  If connected to another comupter windows says the usb device is unrecognizable.


If this is a hardware issue with the phone, is there a way to back-up my contacts onto the microsd card?




New Member
Posts: 1
Registered: ‎05-02-2013
My Device: Z10
My Carrier: T-mobile

Re: Desktop Manager

I have the same problem Error 1723. I have a Z10 and my computer is a Dell Inspiron 1750. I have Windows 7.

The same problem is occuring in my work laptop, that one is a Lenovo. Thanks