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New Contributor
Posts: 7
Registered: ‎08-09-2008
My Device: Not Specified
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Desktop Mgr software stopped working on BB 8330

My model is 8330 curve,  Desktop mgr is V4.3.0.127

Tried to synch today and 4x Desktop Mgr software closed and reported error to M soft.

This is error msg.  Details in error msg suggested I download Svs pack, which I tried to do but it is an older version than what is currently on my BB.  Please advise how to get software / BB operational again. Thanks

 

Error signature EventType : BEX     P1 : DesktopMgr.exe     P2 : 4.3.0.17     P3 : 473889e9P4 : MsOutlookConnector.fil     P5 : 7.1.1.181     P6 : 46ba4cec    

P7 : 0003835d     P8 : c0000409     P9 : 00000000  

 

Error report contents – following file will be included in this error rept C:\DOCUME~1\Loren\LOCALS~1\Temp\WERdb0b.dir00\DesktopMgr.exe.mdmp

C:\DOCUME~1\Loren\LOCALS~1\Temp\WERdb0b.dir00\appcompat.txt

Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Desktop Mgr software stopped working on BB 8330

Can you try and download and install a later version of the software from here

https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

 

The latest version is version 4.7

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