Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎07-22-2009
My Device: Not Specified
Accepted Solution

Desktop Redirector Stuck in "Verifying forwarding address"

We have a number of BlackBerrys using the Redirector and Desktop 4.7, and with our first Tour using the Redirector and Desktop 5.0 software, the Redirector stays in a non-operational "Verifying forwarding address" mode.  This has not happened with the Curves and one Bold which installed fine and are operating using the Redirector without problems. 

 

Any suggestions would be appreciated!

New Contributor
Posts: 2
Registered: ‎07-22-2009
My Device: Not Specified

Re: Desktop Redirector Stuck in "Verifying forwarding address"

Problem solved.  A weak 1x signal and no wi-fi capability made forwarding address verification impossible.  We placed the 9630 inside a car a block away - where the 1x signal was 4 bars - and the Redirector verified the forwarding address.  I sure hope Telus is able to upgrade their network here -- slow, weak, and full of dead spots!