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New Member
Posts: 1
Registered: ‎05-13-2010
My Device: Curve 8330
My Carrier: Sprint

Desktop Software 4.2.2 won't uninstall

Please help ... I've been trying to uninstall Blackberry 4.2.2 and when I try through Add/Remove programs I get a notice :

"The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the "BlackBerry Desktop Software 4.2.2 disk and click OK"

 

The problem is that I have no idea where this disk is.  Is there any way to uninstall??  I am trying to update my software and can't without updating the desktop manager.

 

Thanks!

Michelle

Guru II
Posts: 21,612
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Desktop Software 4.2.2 won't uninstall

Did you try just installing the latest DM over the top of it?


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