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New Contributor
Posts: 3
Registered: ‎12-13-2008
My Device: Not Specified

Desktop Software 4.7 when installing error 1402.could not open

When trying to install the software on windows xp. I get error message 1402. Could not open key. HKEY_LOCAL_MACHINE\SOFTWARE\MicrosoftWindows\Currentversion|Run. Verify that you have sufficent access to that key - how do I do this?
Contributor
Posts: 47
Registered: ‎11-29-2008
My Device: Blackberry Storm

Re: Desktop Software 4.7 when installing error 1402.could not open

I presume you have administrator rights on the computer. Are you using the CD software? If so, restart the computer then try downloarding and installing the newest software from you cell provider or BB's website rather than using what came on the CD. Sometimes, re-downloading the software does the trick.

 

DC

New Contributor
Posts: 3
Registered: ‎12-13-2008
My Device: Not Specified

Re: Desktop Software 4.7 when installing error 1402.could not open

Yes, I'm trying to load from the cd, I'll give this a try.
Contributor
Posts: 47
Registered: ‎11-29-2008
My Device: Blackberry Storm

Re: Desktop Software 4.7 when installing error 1402.could not open

Good luck.

 

One of my coworkers had the same problem...He got it installed the way I suggested!

New Contributor
Posts: 3
Registered: ‎12-13-2008
My Device: Not Specified

Re: Desktop Software 4.7 when installing error 1402.could not open

Thank you v v much this worked
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Contributor
Posts: 47
Registered: ‎11-29-2008
My Device: Blackberry Storm

Re: Desktop Software 4.7 when installing error 1402.could not open

Glad it worked. Please make sure you mark the message where I told you what to do as the solution.

 

DC