Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Contributor
Posts: 8
Registered: ‎12-18-2009
My Device: Curve 9300
My Carrier: O2

Desktop Software 6 - not working properly

I had to upgrade my phone today: my 8310 was playing up so I got a new 9300. I've so far spent the ENTIRE day trying to sort it out... I previously had Desktop Software 4.2.2 which had worked very nicely with the 8310, but when syncing data from Outlook 2007 to the 9300 it started to crash so I updated to the latest Desktop Software (v6).

 

Not only is it a good deal slower, but it keeps losing my Outlook Contacts link - saying not installed! I finally found out that the 9300 is a lot more sensitive to data than the 8310 (some of my contacts had non-sequential email addresses where I had deleted, say, an email address and left the second one as was), so fixed those up and got it synced - once. Now the application has lost the link again. 

 

Any ideas - I'd LOVE to go back to 4.2.2 but can't find it anywhere. Anyone got any ideas?