11-13-2012 12:32 PM
I am using windows XP-SP3. I have installed blackberry desktop software 7.1. The sofware gets crahsed immedialty after start. Every time I try to launch the software, I get a window erroe message and software would crash. I have done clean install three times but the result is same. Please advise.
Thanks and Regards
11-16-2012 02:33 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Can you provide the exact windows error you're receiving? Also did you have a previous version of BlackBerry® Desktop Software installed on the computer?
I look forward to your reply.
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