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New Member
Posts: 2
Registered: ‎11-13-2012
My Device: 8520
My Carrier: Airtel

Desktop Software 7.1 crashing


I am using windows XP-SP3. I have installed blackberry desktop software 7.1. The sofware gets crahsed immedialty after start. Every time I try to launch the software, I get a window erroe message and software would crash. I have done clean install three times but the result is same. Please advise.

Thanks and Regards

Arun Sabharwal

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Desktop Software 7.1 crashing

Hey arunsabharwal,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Can you provide the exact windows error you're receiving?  Also did you have a previous version of BlackBerry® Desktop Software installed on the computer?


I look forward to your reply.





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