08-21-2008 06:41 PM - edited 08-22-2008 07:31 AM
I just recently bought my first Blackberry Pearl. I installed the Desktop Software successfully & performed a synch with Outlook. The next day I went to do it again and when I connected to the computer (USB) the Desktop Manager goes from Disconnected to Working & grey’s out. I left it running for an hour & nothing seam to happen.
I contacted Verizon help by phone & the technician suggested removing the desktop soft ware & reloading it. I have done as suggested & I still have the same problem & now I also receive another message.
I am new to having a Blackberry so I would not be surprised if I did something in on the device.
Any help to newbie user would be appreciated.