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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎08-03-2012
My Device: Blackberry Bold 9930
My Carrier: Verizon

Desktop Software Version 2.4 for Mac

I'm ready to lose my mind, I'm trying to back up my contacts and it never lets me finish, It says my bundle needs to upgraded but I can't find where to do that either. Verizon is sending me a new phone and I want to be able to back-up and restore and I can't. I can't even import my photos. Can someone help me before I go crazy lol