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New Contributor
Posts: 5
Registered: ‎08-16-2010
My Device: Pearl 8130
My Carrier: Sprint

.Desktop Software does not connect to Blackberry Pearl 8130

On Monday, 12/17/12, I accepted an update of Blackberry Desktop Software to 7.1.0.37 (Bundle39). Since then my computer is unable to connect to my Blackbeery Pearl 8130 through the destop software. The computer sees the Blackberry fine, so there is not a problem with the USB cable or connection. It is the Blackberry software that does not work. How do I revert to the previous version of Blackberry Desktop Software (which did work just fine)?

Guru II
Posts: 21,530
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: .Desktop Software does not connect to Blackberry Pearl 8130

Have you rebooted both your computer and your BlackBerry?

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New Contributor
Posts: 5
Registered: ‎08-16-2010
My Device: Pearl 8130
My Carrier: Sprint

Re: .Desktop Software does not connect to Blackberry Pearl 8130

I have rebooted the computer at least three times and the Blackberry once.

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New Contributor
Posts: 5
Registered: ‎08-16-2010
My Device: Pearl 8130
My Carrier: Sprint

Re: .Desktop Software does not connect to Blackberry Pearl 8130

Forget it. I found an old download file on my computer and installed the software and now it works.