10-12-2008 12:33 AM
Hey. I currently have DS 4.2.2, and for some strange reason it can nolonger connect my BB to it. It keeps giving me an error message and says that it needs to shut down. Should I re-install it, or should I just upgrade my software all together???
10-12-2008 02:11 AM
Greetings, and welcome to the BlackBerry.com Support Forums.
Question-- is your USB cable connected to one of the PC's main rear USB ports? Make certain it is--not a USB hub, nor a monitor USB port nor a USB port on the front of the PC.
Also, you can upgrade to a more recent version of Desktop Manager, I would recommend version 4.6 withOUT the media software.
Download Desktop Manager from here:
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
10-19-2008 07:03 AM