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Posts: 1
Registered: ‎06-16-2009
My Device: Not Specified

Desktop Software v4.7: Device Switch Wizard ERROR

Switching between Blacberry devices; I connect my old Blackberry 8320 and select Start.   It runs through 3 or 4 tasks and when it comes to Searching for Available SoftwareI receive this error message;

 

"Handheld Application Loader Wizard has encountered a problem and needs to close.  We are sorry for the inconvenience."

 

I de-selected the software upgrade options and received the same message.

I have tried it with Mass Storage Mode on and off.