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Posts: 40
Registered: ‎01-02-2009
My Device: Not Specified

Desktop Software v6 won't shutdown properly

When I shutdown (Device > Exit) the BB Desktop Software (v6.0.1.18) it seems to close down normally but then will not restart.

 

If I look in the XP (SP3) Task Manager the process Rim.Desktop.exe is still listed although it's not doing anything.

 

If I kill off this process I am then able to restart it normally.

 

I've tried uninstalling and reinstalling several times and also installed it on a brand installation of the same XP and I get the same results.

 

Anyone else seen this and been able to fix it?

 

Thanks