Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Member
Posts: 1
Registered: ‎05-12-2008
My Device: Not Specified

Desktop Software won't install

The disc gives a message of 'Initializing' along with a status bar, but the software never opens.  Is there any help out there?

New Contributor
Posts: 6
Registered: ‎04-04-2008
My Device: Not Specified

Re: Desktop Software won't install

What operating system are you running on your computer?
New Member
Posts: 1
Registered: ‎05-22-2008
My Device: Not Specified

Re: Desktop Software won't install

I have the same problem. "Initializing" bar appears and nothing else happens. I'm running Windows XP on a Dell Latitude, model D630.
Highlighted
Super Contributor
Posts: 251
Registered: ‎04-01-2008
My Device: Z10
My Carrier: Telus

Re: Desktop Software won't install

Do you have sufficient permissions to install software?  If it is a company laptop, this is often locked out.

 

You can try bypassing the splash screens - don't have the CD autorun (Hold your shift key down when inserting the CD and keep it pressed for about 5-10 sec until the CD drive quiets down), then explore the CD and go to D:\files\exec\bbinstaller and run the Setup.exe from there.

posted by DigitalFrog
________________________________
WARNING: May contain traces of nuts.