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New Member
Posts: 1
Registered: ‎03-22-2012
My Device: Curve 8520
My Carrier: MTN South Africa

Desktop Sync problem with Outlook 2010

Hi

 

I have a problem when one of my users is trying to sync their calendar from ms outlook to their blackberry device via desktop manager 6 they receive the following error:

 

Error encounter. Error code – 0x80040fb3. Check documentation 

 

I have followed the steps in the sollution provided in KB14818 to no avail.

The user is running MS Outlook 2010 SP1 connected to an MS Exchange 2010 Server with the latest Blackberry Desktop Software, trying to sync with a USB cable.

 

I stumbled accross a temp sollution where if Outlook is set to off-line the calendar sync works without any errors.

 

Any ideas will be highly appreciated.

 

H

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New Contributor
Posts: 9
Registered: ‎03-22-2012
My Device: 9300
My Carrier: Vodafone

Re: Desktop Sync problem with Outlook 2010

Check if the BB calendar is already Synced to another e-mail account like a Gmail/ FB etc. In such a case an erro might pop up. I have seen such an error and Sync worked fine only after removing that. It was it Outlook 2007 though..