Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-14-2013
My Device: Bold 9780
My Carrier: VIPNET Croatia

Desktop freezes while syncing

Hi, I have a Bold 9780 and am trying to sync it with my computer. Windows 7. All software is updated. I have about 1100 contacts and when I sync it freezes on 139. I restart my computer, my BB and try again. It keeps repeating. Can anyone help PLEASE. p.s. I also sync the phone book with my Galaxy S3 (works great). Does that create a problem?

Posts: 403
Registered: ‎05-03-2012
My Device: 9300 3G Curve
My Carrier: Tata Docomo

Re: Desktop freezes while syncing

[ Edited ]

Hi supmuhel,


Welcome to the BB Community...


No, sync BB with Galaxy S3 doesnt create any prob...


Here, i have found a forum for desktop freeze with various solutions...see, if u that helps u...



Else, u may try this...might work for u...


first uninstall your BDM, restart your PC/LAPTOP, then install again, right click "Run As Administrator" after that,
Go to C://Program File>Common Files>Research In Motion>AppLoader, then deleted "Vendor.xml"
and try to sync again

with regards
simply abhik...
Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up...
For BB OS update: http://us.blackberry.com/software/smartphones/update.html
BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html