06-17-2013 12:35 PM - edited 06-17-2013 12:36 PM
My apologizes for my english but it is not my language.
I have a blackberry curve 9300 since 2 years.
I used to work with the blackberry software for mac.
Since some weeks, I have trouble with this program.
The program invite me to enter my password. Normally, I write my password and it works. But, now, I have a second window which ask me a password too. But my password does not work. This window appear constantly and I can not work on my others programs. To use other program I have to disconnect my device and to force out the second program.
In attachment, you will see the window. (I can not insert an image)
How can I stop this program?
I already uninstalled the software but the problem remain.
Can you help me?????
06-24-2013 02:10 PM
Welcome to the BlackBerry Support Community.
So that I can assist you better, can you please provide the name of the second program you are referring to? Does it open each time you open the BlackBerry Desktop Software?
I look forward to your response.
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