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BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎06-03-2013
My Device: Blackberry 9700
My Carrier: Rogers

Desktop software doesn't list updates for BB Bold 9700

Desktop software version:

Mac OS version: 10.7.5

Device OS version: 5.0.442


Once I connect my BB to my Macbook Pro, it doesn't doesn't display any device OS updates.  If I click application->check for updates, show other version tab is greyed out. 


Any idea what's going on?


Thank you!