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BlackBerry® OS Smartphones

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Posts: 2
Registered: ‎02-17-2012
My Device: curve 9300
My Carrier: videotron

Desktop software v 7.0.0.23 not working

My desktop SW prompted to download the newest version of the SW (version 7.0.0.23 I believe).  That version seem to have several new features but it is not wroking for me.  My desktop sees my BB, communication seems to work fine but at the end the syncing is runnign forever without completing the process.  I had to uninstall v 7.... and reinstall the previous version.   Any suggestion on what is going wrong?

 

Note:  My BB is a curve 9300.