02-18-2012 01:22 PM
Can anybody please help
I have downloaded version 6,1,0,b38 desktop software for the first time and when I try and install it comes up with the massage
Zip File is Damaged,truncated or,has been chanded since it was created,if you downloaded this file,try downloading again
I have tried this about 4 times and still the same result.So if anyone can help I would be most greatfull
Thanks in advance
02-18-2012 02:13 PM
tried else where and now got it,all I need to do now is try and find a way of getting the **bleep** phone to boot as it will go only to about 2 thirds and then freezes((
02-18-2012 02:27 PM
Was this device working for you in the past? You must be leaving out some details.
Try booting the device in Safe Mode, delete all your third party applications and themes, and then return to normal mode.
Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
02-18-2012 04:12 PM
Tried what you have said but with no luck,dont know how soon the safe mode appears,but it just seems to do the same and that is load till about 2 thirds and then freezes