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New Member
Posts: 1
Registered: ‎12-17-2011
My Device: Bold 9780
My Carrier: Rogers

Desktop sync error code 0x80043ac9

I am receiving this error during syncing on the address book sync. I have followed the steps as outlined in KB01451 for troubleshooting. The resulting tif.log when opened with notepad does indicate an error. This error is not clearly evident so i am not able to indentify the error to correct. Does anybody have a solution?

New Contributor
Posts: 3
Registered: ‎03-29-2012
My Device: torch 9850
My Carrier: verizon

Re: Desktop sync error code 0x80043ac9

This error comes up for me during calendar sync, which many people seem to have.
Here is how I fixed the sync error, which was due to corrupt data on my BB, not outlook:
I opened calendar on Blackberry.
Hiighlite a date say a week ago. Select BB key and select 'delete prior'.  I had to do this a couple of times to delete data.  Interestingly it did not delete all previous appointments from the date selected, but it did fix the sync issue.  Hope this helps.