09-06-2012 11:51 AM
I have just downloaded the desktop software, but it crashes as soon as I try to open it. Any help or tips would be much appreciated. I really want to put some videos and photos on my playbook!
09-06-2012 05:18 PM
Hi and Welcome to the Community!
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
FYI...to do what you state you desire to do, you do not need to actually launch the Desktop Software at all. Rather, if you've activated Mass Storage Mode, you can treat your PB as just another USB drive on your PC, and use Windows Explorer to manage your files (e.g., copy, paste, delete, move, etc.).