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Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Desktop v.4.6 locks up trying to update.

Here's what you need:

 

Use this link to uninstall the current DM

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...

 

Download DM 4.5  without Media manager. MM is very unstable:

 

https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

 

Download these USB drivers for 4.5

 

BlackBerry USB and Modem Drivers ENG (DM4.5 B13)

  • File size: 12.33545 MB
  • Date posted: 24-June-07
  • Download Software
  • Install softwae

Here is the manual:

 

http://na.blackberry.com/eng/deliverables/3392/Desktop_enterprise_45_final_492431_11.pdf

 

Cold boot the PC. Turn of all virus checkers and firewalls.

Install the DM and configure for Outlook.

 

On the BB:

 

Pull the battery while the device is ON, replace after a minute, Let the device reboot 1-3 min,

 

Start the DM and plug the BB into the USB.cable

Sync.

 

Let us know how it goes.

 

Click Accept as Solution for posts that have solved your issue(s)!
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New Contributor
Posts: 5
Registered: ‎10-30-2008
My Device: Not Specified

Re: Desktop v.4.6 locks up trying to update.

I appreciate the effort- the main use is the media mgr since I'm not syncing w/my home e mail.  For now, I'll leave 4.3 as is, it works.  thanks again.
Highlighted
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Desktop v.4.6 locks up trying to update.

OK you just hit the key words "Meida Manager".

That is what is probably checkng for updates.

 

I'll tell you the truth, MM has caused alot of problems with the DM installations.

Just check the grey search box upper left corner and you will see.

I use the media card in the BB as a flash drive in windows, and just drag and drop

my media. Quick, clean and efficient.

Jusy FYI

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter