08-18-2008 02:02 PM
I just got the 8300 series and am trying to synch my outlook to my phone. When I load the desktop manager and try to synch I get an error message saying that "my computer must be connected to the internet in order to initially configure syncronization settings."
How do I set up the desktop to connect to the internet?
Thanks for the help
08-18-2008 02:16 PM
Hi and welcome to the forums!
I have never heard this one, congrat's your unique
There shouldn't be any thing you should do to the desktop manager for the internet other than check for updates.
Do you have internet access on your PC?
08-18-2008 02:40 PM
Yes I am connected- both wired and wireless...
On my old BB and previous DM I had no issues. Since i got the new smartphone (Curve 8330) and DM v4.5 I have not been able to synch with Outlook. I only use my Outlook for contacts and calendar.
When I pull up DM Properties there is USB-PIN connection. Under the "Blackberry Router Configuration" there are no router addresses... is this where my problem is?
08-18-2008 02:44 PM
08-18-2008 02:51 PM
Yes- BB is connected via USB. I just disabled my Norton Internet Security and now am getting passed the initial connection error message.
My new message from Intellasync is: "No applications configured for Synchonization"
08-18-2008 02:55 PM
Reset your sync configuration options and go through the setup wized again, and you should be fine.
Let me know!