08-24-2012 06:30 AM - edited 08-24-2012 09:32 AM
I have just been given a Curve Blackberry - not new - and have put in my sim card and own contacts. The first time I rang a Orange network 3 digit number from the contacts list the phone came up with a message along the line of
"Input a 3 digit number to make the conntection " and there was a cursor at end of message. I entered the 3 digit number I wanted to call 123 and made call. NOW IS THE PROBLEM ---------- every 3 digit contact I have stored now calls 123 instead of its own number. That is in the contact list it shows the correct number but dials 123 and when going into the edit option on these contacts when I scroll down to the number it shows 123 at the top right of the screen where it says Edit Contact on the left. WORST STILL every new contact I try to add to the contacts list now will only dial 123. PLEASE HELP
Update and correction : When entering new contacts it does still show 123 in top right corner but it WILL ring out on the correct full telephone number entered on all new contacts. However it still will only ring 123 for any 3 digit number BUT I have just found a work around by entering the full numbers rather than the short version. These are all Orange help numbers e,g Top Up etc. so rather than add 453 I have set it up for 07973100453. Hope this might help anyone else who finds this problem in the future.
09-03-2012 07:53 AM
Welcome to the BlackBerry® Support Community Forums.
The reason you are seeing 123 in the upper right corner is this is the symbol for NUM lock. When you are editing a contact and in the phone number field of the contact, by default it has NUM lock on so you do not need to hold the ALT key down when typing the phone number.