10-04-2012 07:10 PM
Originally I was having a problem where whenever I tried to load an application onto my device I would get an error saying that there was not enough room on the device. (Even though there was about 15GB left...)
I decided to try a "Data Wipe" from the Settings menu.
The Data Wipe seems to have worked a little too well and wipe everything on the device except the browser app. The device also does not connect to the PC anymore.
Whenever I connect it to a computer the "BlackBerry Smartphone" driver installs but nothing else. The Device Manager does not recognize it either. Nor does the Desktop Manager.
I have tried a couple different computer and nothing has worked.
I have also tried to install the device update, but because none of the drivers will recognize the device I cannot install the update as the update tool does not recognize the device is plugged in.
Anyone have any suggestions?