06-22-2009 05:04 PM
Solved! Go to Solution.
06-22-2009 05:10 PM
I am confused. Is there a BlackBerry Device Manager and BlackBerry Desktop Manager? I have always used the BB Desktop Manager when I cant get a client device to properly sync by wireless activation. So what's the difference and where do i Get the Device Manager?
BlackBerry Device Manager and BlackBerry Desktop Manager are different products ... but if you install BlackBerry Desktop Manager you also get BlackBerry Device Manager as it is required for BlackBerry Desktop Manager.
That said, on my PC I only have BlackBerry Device Manager, which allows me to do the following:
1) Charge my BlackBerry via USB
2) Use Application Loader to install / change software on my device
3) Tether my BlackBerry and connect my laptop to the Internet via that connection
BlackBerry Device Manager doesn't allow me to sync / backup data; that is where BlackBerry Desktop Manager comes in.
06-22-2009 05:14 PM
06-22-2009 05:15 PM
06-22-2009 06:57 PM
06-30-2009 09:12 PM
09-30-2010 01:41 PM
I also am confused as I have just updated my PC software for Blackberry and now I get two different Sync options.
When I plug my Bold 9700 into my computer (WIN XP) I get the older Device Manager sync screen that does sync my BB to my outlook but the date on the Blackberyy Desktop Software does not reflect the sync or the back-up date correctly. If I choose the Sync button on the Desktop Software it then does another sync with my BB and then shows the correct date of the sync. This may sound obsesive but do I need both and if I do then why don't they comunicate together?
05-19-2011 05:19 PM