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New Contributor
Posts: 3
Registered: ‎06-07-2012
My Device: Bold 9900
My Carrier: T mobile - prepaid

Device Software Update

Hey, 

 

I'm using a unbranded, factory unlocked BB Bold 9900 with a T-Mobile prepaid sim. 

 

My current software version is 7.0 Bundle 1672. 

 

I would like to update my device software to 7.1

 

I have downloaded the BB Desktop Software (Version 2.3.1 (build 5)). The Desktop Software tells me that there are no updates available. I also tried to get an update over the air but that didn't work either. 

 

I'm using a Mac laptop with Mac OS X. 

 

Can someone please help me.

 

Thanks in advance. 

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Device Software Update

Tmobile has 7.1 available for the 9900, heres how you do it:

I went to http://us.blackberry.com/support/downloads/download_sites.jsp

and used the tmobile software link:  http://www.t-mobile.com/bbupgrade/

 

Click on the get software button on the Bold 9900 section and install it.  Before trying to upgrade to 7.1, you'll need to delete the vendor.xml file.

See this link:

http://crackberry.com/delete-vendorxml-or-not-delete-question

 

As always, do a full backup first using the desktop manager and setup blackberry protect before upgrading device software!

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
Posts: 3
Registered: ‎06-07-2012
My Device: Bold 9900
My Carrier: T mobile - prepaid

Re: Device Software Update

Thank a lot for your help. 

 

Unfortunately the software version is an .exe file, I can't run it on my MAC 

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Device Software Update

gosh, you're right, you did say a mac.  I'm not sure this type of update can be done using a mac.  Maybe someone else can chime in if they have ideas.  Can you find a PC to try this on?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________