12-21-2012 05:39 AM
Hi my BB curve 9320 is getting very hot at the back when i use it specialy when i play game or spend time on facebook or internet and its a brand new one what should i do?? is it normal???
12-21-2012 08:42 AM
Welcome to BlackBerry Support Forums
Sometime BlackBerry 7 devices may feel warm say a long browsing session , playing games ,countinous download or while charging ,But just make sure that no apps are running in the background or close all application properly.If press and hold the Menu for a few seconds, it will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser )
Avoid using the End key to close applications as this simply minimizes the application and leaves it running in the background. Instead, press the Menu key, select the Close or Exit option to exit the application.Don't leave your Browser open when not in use.If programs run in the background it will also lead to overheating and also quick battery drainage.Check those Knowledge Base for further help :
KB31531 : BlackBerry 7 smartphone may feel warm during use.
KB14320 How to maximize battery life and free memory on the BlackBerry smartphone.