11-07-2012 09:55 AM
I have a Torch 9860, and just completed another backup using BlackBerry Protect.
This is not my first backup, FYI.
And the strange this is every time I login to protect.blackberry.com, my device is not shown.
Maybe there's something wrong with my BlackBerry ID?
11-16-2012 12:58 AM
Yes maybe, try to see your BBID, is same as in your BB protect?