Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Contributor
Posts: 23
Registered: ‎12-23-2012
My Device: BlackBerry bold 9930
My Carrier: Verizon

Device offline state

Hi,
I can't access to the app World. At any time, i have this message : "Cannot get new taken due to device offline state. (error ID: 40760).

I already reboot the device by removing the battery, hé don't Work. It's a 9720.

Thanks for your help