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New Developer
Posts: 9
Registered: ‎10-15-2008
My Device: Not Specified
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Device phone number does not display on Blackberry

Even though the option is set to yes, display phone number, it shows on the device as unknown. The devices are on a BES.  Does anyone have any thoughts on this?

Thanks

Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Device phone number does not display on Blackberry

If you go under Options | Advanced Options | SIM Card, does it show the phone number there?

 

Also in this screen if you hit the menu button go into Edit SIM Phone Number and type in the device's phone number. If the number still isn't showing up try resetting the device by removing the battery for 1 minute and replacing it.

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New Developer
Posts: 9
Registered: ‎10-15-2008
My Device: Not Specified

Re: Device phone number does not display on Blackberry

Great. That worked. Before we never had to add the phone number, it automatically did it and the SIM number was not editable.