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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-02-2011
My Device: Blackberry torch
My Carrier: Smart Communications

Device setting PIN

Dear all,


I updated my Blackbery Torch this morning, after it reset, I got 3 messages in my email.


When you click on the messages is ask you "Add new device setting?" and when you click "yes", a new question pop up:

The new settings are secured with a PIN that should have been provided to you. Please enter the PIN:


Who should have provided me this PIN and where do i get it?





Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Device setting PIN

Unless it's a PIN assigned to you by your carrier, it's probably the device PIN you want.


From your homescreen, go to Options>Device>Device Status and Information.  You'll see your PIN listed there.



Let me know if that's what is being asked of you.  Smiley Happy

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

New Contributor
Posts: 6
Registered: ‎08-14-2009
My Device: Blackberry Bold 9000
My Carrier: Globe Tel

Re: Device setting PIN

me too. i updated my BB bold. i received a wap push message asking me if i wanted to add the new devise setting. i clicked add, then it asked me for a pin "that should have been provided to me"

by whom? and was it supposed to be sent through text or email or what?

New Member
Posts: 1
Registered: ‎01-20-2013
My Device: blackberry 9000
My Carrier: 9664259123

Re: Device setting PIN

i input that pin but the alphabets are not getting typed so there is any other pin