10-01-2011 05:21 PM
I recently moved to Germany from the US and I brought my Blackberry Torch along with me. I purchased a German SIM card that is not for Blackberries (because they required me to sign a 2-year contract and I didn't want that), but I was told that this plan gave me unlimited data and that I would be able to check my emails, go on FB, etc. Last night I inserted the German SIM card on my phone and everything worked fine (I checked some emails and downloaded an app) but today I did not receive any emails, could not access FB, AppWorld or any other function that required WiFi. The phone is connected to WiFi and the O2 mobile network. Can anybody help me please?
10-01-2011 05:49 PM
When you're trying to connect, either through Wi-Fi or network connection, are you seeing the little BlackBerry emblem in the top right corner of your screen? You need to see that in order to access BBM, facebook, push email and other BlackBerry features. If you're not seeing that emblem, your phone is not receiving data the proper way.
Contacting O2 for clarification of your service plan would be recommended in this case.