02-22-2013 02:37 AM
In the last few days, when I start using the BB, I get a little icon that looks like a clock and the device is frozen for up to 10-15 seconds. Then I can return to working with it. It seems to be doing this more frequently. It also appears to be using a lot more battery.
02-22-2013 06:41 AM
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Generally this occurs when applications runs in the background , or because of any unknown Third party application installed within our device or because of low memory .Sometime A battery pull restart is enough to resolve this issue.Please press and hold the Menu for a few seconds, it will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) look if any other apps. are running.
Also be sure that you have not enabled Memory Cleaner , Check Options > Security > Memory Cleaner, do you see If it enabled then Disable it feature , it can also cause freezing and clocking.
Please have a look at this Article and see if it helps in overcoming your problems :
KB14320 How to maximize battery life and free memory on the BlackBerry smartphone.
If your issue continues then first do a backup of your device using Desktop Software , then reload your Device Software , for help refer to this Knowledege Base :
KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software
Try it and let us know of your results.